The protection of your privacy is important to us. Below you will learn which information we collect during your visit to our website and / or while ordering, if appropriate, and for what purpose it is used.

Consent to the collection, storage, processing, distribution and use of personal data in the context of the order.

Compliance with statutory privacy policy provisions

Tree Trading World, S.R.L. (hereinafter TTW) undertakes  to observe the legal requirements of the Federal Data Protection Law, the Telemedia Act (TMG) and other data protection regulations  in the context of the order by the customer and the implementation of the contract  in order to achieve adequate protection and security of customer information.

Collection, storage, processing, distribution and use of necessary data

TTW is entitled to collect, store, process and use personal data of the customer in accordance with the privacy policy provisions. A transfer of data to third parties happens only in isolated cases (e.g. for delivery service) and is not directly part of the ordering process. Customer inquiries / orders may be passed on to an eventual partner who for example answers your questions on our behalf,  ships requested information material or  monitors the satisfaction of our customers. We oblige every such service provider to use data given to him in accordance with the Federal Data Protection Law  and not to transfer it to third parties. To this extent, the customer consents to TTW’s  collection, storage, processing, dissemination and use of necessary personal data  arising from the website or from the execution of the contract. In the event of  refusal of consent the order of this customer cannot be executed because then the customer / buyer cannot be registered as the entitled person or owner.

Personal data in the sense of § 3 paragraph 1 of the Federal Data Protection Law  is data containing information about personal and factual circumstances of an identified or identifiable natural person. Specifically, the following data  is required in the context of the  execution of the contract: Name, address, possibly e-mail address, if applicable date of birth, possibly bank details, possibly profession, and if necessary phone number and gender.

Confirmations by email

The customer consents,  revocable at any time, that TTW confirms  his stated personal data without limitation via e-mail, in particular, address and bank details in the context of the confirmation of his order. The customer warrants that only he or persons authorized by him have access to his e-mail account. The customer is aware that in unencrypted e-mails  confidentiality is only guaranteed up to a certain point.

Further use of the data

Beyond this scope,  use of this  data   and disclosure of personal data to third parties does not take place, unless the user has previously given his explicit consent to this or there is a legal obligation on the part TTW to disseminate data. In particular,  and under no circumstances is there a sale of data to third parties.

Disclosure / Deletion and Correction of Date

The customer may at any time revoke his consent given with respect to the storage and use of his personal data. The revocation must be sent to:

Tree Trading World, S.R.L.
Calle Pablo Neruda, No. 09
Residencial Villa Ana María, El Batey
57000 Sosúa
Provincia de Puerto Plata

República Dominicana


Personal data of the customer that is necessary for the rescission of a contract concluded before the rescission was received, will only be deleted after completion of this contract. Should the customer no longer agree with the storage of personal data or these have become incorrect, we will arrange  the deletion, correction or blocking of data in the context of  legal provisions as per his instructions. On request, the customer will receive information free of charge about all his personal data that we have stored. For questions regarding the collection, processing or use of personal customer data, for information, correction, blocking or deletion of data, the user may write to the above address. The information shall be in writing, electronically upon customer's request.


Data collected when visiting the website

Data is automatically transferred to our web server when you visit our website. It may be a matter  of the date and time of access, URL of the referring website, retrieved file, amount of data sent, browser type and version, operating system or your IP address. We use this information both for statistical purposes and to determine the attractiveness of our website and for possible improvements to the contents, images and / or to determine the readability of our website on mobile devices. In order to  extend the functionality of our website and to make it more comfortable for you, we also use so called  "cookies". With the help of these "cookies" data can be stored  on the computer of the visitor of the website when our website is accessed.  The user has the option to prevent cookies from being stored on his computer by setting the browser accordingly. However, this could restrict the range of functions of our offer. Under no circumstances will this data be associated with your personal data.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ( "Google"). Google Analytics uses so called "cookies", text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to the use of the website and the  internet. Google may also transfer this information to third parties  if required by law, or when such third parties process the information on behalf of Google. Google will under no circumstances associate your IP address with other data held by Google. You can refuse the installation of cookies by changing the settings on your browser software; however, we point out that you may not be able to use all features of this website in this case. By using this website you consent to the processing of data about you by Google in the manner described above and for the aforementioned purpose. The data collection and storage can be revoked at any time with effect for the future. Given the debate about the use of analytical tools with full IP addresses, we would like to point out that this website uses Google Analytics with the extension "_anonymizelp ()" and therefore IP addresses are only processed in a shortened form to exclude a direct personal connection.